The AURA Pilates Experience
At Aura Pilates, our team supports you from initial contact through to installation, setup, and maintenance, offering clarity, reliability, and the utmost care at every stage
From start to finish
Before your Purchase
We take the time to understand your level, your space, and your goals whether you are a beginner, a studio owner, a coach, or practicing at home.
- Expert guidance to the most suitable product line.
- Personalised consultation, tailored specifically to your practice.
During your Purchase
Every step of your order is transparently and carefully managed, ensuring you are kept informed throughout the entire process.
- Dedicated personal support and guidance.
- Organised and coordinated delivery based on availability.
- Simple assembly with on-hand support from our team if required.
After your Purchase
Our commitment to you continues long after delivery. We support your practice with unwavering reliability and dedication.
- 5-day-a-week support for all questions and enquiries.
- Reliable and efficient technical assistance.
- Spare parts and maintenance service for the long-term longevity of your equipment.
Sales & Consultancy
Your Personalised Advice with Axel
Speak with axel: +33 (0) 6 82 13 18 91
- Expert Advice: Helping you choose the ideal Reformer tailored to your practice and goals.
- Studio Layout: We work with you to optimise your space for a seamless installation.
- A Personal Touch: Direct, honest, and jargon-free communication.
- From A to Z: From your initial quote to the final delivery of your machine.
Customer Service
Our dedicated support team is here to assist you after your purchase with any enquiries regarding delivery, setup, or ongoing maintenance.
Monday to Friday: 9am – 6pm
Closed on Saturday and Sunday
Phone:
+44 (0) 7 520 693 489
E-mail:
hello@aura-pilates-uk.com
We aim to respond to all enquiries within 24 working hours.
Quick and Easy Setup in 20 Minutes
Delivery
Unpacking
Assembly
Ready to go!
Why Choose Aura Pilates?
Machines Designed To Last
- Easy access to key components and replaceable parts
- Standardised components for a secure long-term investment
Long-Term Parts Availability
- Simplified maintenance thanks to standardised components
- Extended product lifespan
A Team That Knows Your Equipment
- Trained on our machines to provide clear guidance and personalised support
Discover More Information on the Following Pages
Our Greatest Reward
Absolutely spot on
Very straightforward to assemble.
Thank you again for all the advice.”
Brilliant customer service
It arrived this morning, very well packed, and assembly was simple.
Really impressed overall.
Would absolutely recommend.”
Very quick to respond
The support was genuinely better than I expected.
The upholstery is extremely comfortable and I don’t regret the investment one bit.”
Lovely quality
The finishes are beautiful and the carriage glides perfectly.
Delighted with my purchase.”
Very easy to assemble
Packaging was excellent and everything arrived without a single issue.
Honestly very pleased.”
A beautiful reformer
It looks beautiful, feels stable, is lovely to use and my clients already adore it.
Excellent level of finish.”
A very reassuring purchase
Clear updates, professional communication and careful delivery.
I would happily recommend them.”
Excellent support throughout
Everything was explained clearly, from options to delivery.
The reformer arrived exactly as expected, elegant and a pleasure to use.
Many thanks again.”
Customer Service
Our dedicated support team is here to assist you after your purchase with any enquiries regarding delivery, setup, or ongoing maintenance.
Monday to Friday: 9am – 6pm
Closed on Saturday and Sunday
Telephone:
+44 (0) 7 520 693 489
E-mail:
hello@aura-pilates-uk.com
We aim to respond to all enquiries within 24 working hours.
